skyfiber – Jellybeans in the City

One of my new besties is a bot and I ain‘t afraid to say it!

It’s not that I’m giving up on humanity; it’s just that she makes my life so much easier.

She’s KYLA, a 24/7 messaging bot designed to provide real-time answers to SKY product or service inquiries by both existing and non-subscribers.

Being a closet introvert, I sometimes get some form of apprehension every time I’m forced into social situations. Yes, that includes interacting with sales associates, retail staff and customer service agents.

Being able to interact with a bot affords me that feeling of ease of not having to worry about how I’m coming across or gauge non-verbal cues as I set about having my questions answered.

If you think that you would not want to transact with a machine and much prefer the “human” touch, guess again. You’ve been doing it for quite some time. Whenever you opted to withdraw cash from an ATM rather than get in line to wait for an actual bank teller to get to you, you have opted to conduct your business with a machine. And why not? It’s so much easier, isn’t it?

That‘s what KYLA does: she eliminates a lot of the hassle and waiting time to get answers or help I need with regards to my SKY service. She answers in real-time, providing me with the info I need right when I need them.

Here are some of the instances when KYLA helps me out:

When I had trouble with my cable TV or broadband signal, KYLA provided me with self-help guides so I can troubleshoot
When my neighborhood had signal issues, KYLA informed me of when it was expected to be resolved
When I wanted to check my bill, KYLA provided me with my account status, due date and payment balance, as well as a list of convenient ways to pay for my SKY bill

If my service concern is a bit more complex, I don’t worry. KYLA can connect me to a live agent with access to my conversation history. So no need to answer the same questions again.

I have started forwarding my family and friends to KYLA for their own service concerns or subscription inquiries, knowing that they’re in very good hands already.

And since KYLA is available 24/7, I don’t have to worry about the time of the day or night when I message her.

Isn’t that the kind of accommodating and helpful bestie you want for yourself?

Well, I’m not selfish, I’ll gladly share my bestie with you so she can help you with your SKY service concerns too!

Here’s how to reach her:

On mysky.com.ph (click “Message Us”)
On Facebook Messenger
On Viber

Then select the category of your query. Or you can type in a question in English and KYLA will answer you right away!

It’s so easy, right?

So, are you ready to meet your new bestie? Grab your mobile device and start messaging!

What Doesn’t Kill You Makes You Stranger. The entire first season and first three episodes of the second season of the HBO Max Original series Doom Patrol, which reimagines one of DC’s strangest groups of super heroes, will be available exclusively on HBO GO from Saturday, 27 June. A new episode of the second season will be released weekly every Friday.

Each member of the Doom Patrol suffered a horrible accident that gave them superhuman abilities, but also left them scarred and disfigured. Traumatised and downtrodden, the team comprises of Robotman aka Cliff Steele (played by Brendan Fraser – “Crash”, “The Mummy”, “Gods and Monsters”), Negative Man aka Larry Trainor (played by Matt Bomer – “White Collar”, “American Horror Story”, “The Normal Heart”), Elasti-Woman aka Rita Farr (played by April Bowlby – “Two and a Half Men”, “How I Met Your Mother”) Crazy Jane (played by Diane Guerrero – “Orange is the New Black”) and Cyborg aka Victor Stone (played by Joivan Wade – “The First Purge”, “Doctor Who”).
Part support group, part Super Hero team, the Doom Patrol is a band of superpowered freaks who fight for a world that wants nothing to do with them. They come together to investigate the weirdest phenomena in existence under the leadership of modern-day mad scientist Niles Caulder aka The Chief (played by Timothy Dalton – “The Living Daylights”, “Licence to Kill”).

In Season 1, following the mysterious disappearance of The Chief, these reluctant heroes find themselves in a place they never expected to be and are called to action by Vic Stone aka Cyborg, who proposes a mission that is hard to refuse. Season 1 also stars Alan Tudyk (“Powerless”, “Rogue One: A Star Wars Story Suburgatory”) as Mr. Nobody.

In Season 2, following the defeat of Mr. Nobody, the Doom Patrol now find themselves mini-sized and stranded on Cliff’s toy race car track. Here they begin to deal with their feelings of betrayal with Niles Caulder aka The Chief, while confronting their own personal baggage. As each member faces the challenge of growing beyond their own past traumatic experiences, they must come together to embrace and protect the newest member of the family, Dorothy Spinner (recurring guest star Abigail Shapiro), Caulder’s daughter, whose powers remain a mysterious but real threat to bringing on the end of the world.

Doom Patrol is produced by Berlanti Productions in association with Warner Bros. Television. The series is developed by Jeremy Carver (“Supernatural”, “Frequency”, “Being Human”) and executive produced by Carver, Geoff Johns (“Suicide Squad”, “Aquaman”, “Wonder Woman”, “Justice League”), Greg Berlanti (“Arrow”, “Titans”, “The Flash”, “Supergirl”, “DC’s Legends of Tomorrow”), Sarah Schechter (“Supergirl”, “Riverdale”, “Blindspot”) and Chris Dingess (“Agent Carter”, “Eastwick”, “Kevin (Probably) Saves the World”). The series is based on characters created for DC by Arnold Drake, Bob Haney and Bruno Premiani.

HBO Original Series as well as live channels are also available for streaming to SKYcable subscribers on HBO GO for as low as Php99/month. To subscribe, call your local SKY office or fill up this form.

Subscribe to SKY Fiber will also get their first three months’ access to HBO GO courtesy of SKY Fiber. More details on this promo here.

Show details and images provided by HBO in a recent press release.

Disclosure: I work for SKY and part of my job is promoting its products and services, especially the content it provides to its subscribers. I consider being able to share my love for TV shows and movies and the experience of watching and talking about them with like-minded people some of the biggest perks of my job.