safety protocols – Jellybeans in the City

The Manila Hotel intensifies efforts towards safety of staff and guests

HEPA Filtration System against viruses in place at the historic hotel

As The Manila Hotel’s famed Café Ilang-Ilang and the romantic Champagne Room reopened on January 28 and February 2, 2022, respectively. The hotel chose to suspend dining operations and do general maintenance when the holiday festivities died down to ensure food quality and guest safety, as well as do spot-checks on its facilities.

Café Ilang-Ilang is still one of the best eat-all-you can restaurants in the country where diners can indulge in a wide range of food selections for lunch and dinner daily. This brings together Italian, Filipino, Chinese, Japanese, Korean, and even certified Halal dishes under one roof for an indulgent eat-all-you-can feast featuring crowd favorites like the US Beef Rib Roast; items from the Churrasco station; seafood like prawns and crabs; a glorious spread of different sushi and sashimi; Filipino favorites like Lechon with truffle rice; an array of desserts including bibingka, puto bumbong, and halo-halo; and many more.

The Manila Hotel’s Café Ilang-Ilang and The Champagne Room reopens

Meanwhile, Manila’s premier destination for exquisite fine dining, the Champagne Room, serves up lunch and dinner from Wednesday to Saturday, with choices from la carte items and special multi-course degustation menus—conceived by the hotel’s Executive Chef to showcase what this dining outlet is all about. Think generous servings of Black Angus Tenderloin, US Prime Beef Rib, the Chilean Sea Bass, or the satisfying Seafood Medley; there are also choices of starters; and for dessert, don’t miss out on the indulgent sweet delight—its signature Baked Alaska. The most romantic room in the country marks the return of its fine dining just in time for Valentine month.

YouAreSafeHere will always be a commitment

As the hotel continues to accept staycation guests, social events in various function rooms, and with dining outlets reopening, it will be much safer for guests to visit and dine in the outlets as the historic hotel takes a technology-driven solution to create a safer environment for guests by installing several innovative High Efficiency Particulate Air (HEPA) UV-Care Clean air purifying filtration system units in different high-traffic areas.

The UV Care Air Purifier with Humidifier with 8-Stage Filtration System is proven to kill 99.97% SARS-CoV2* and is a timely response to the surge of the COVID-19 Delta and Omicron variants in the country (*tested by MRI Global USA, according to UV-Care website).

According to its manufacturers, the more advanced, medical-grade H14 HEPA filter has VIRUX® patented technology with a built-in activated carbon and photocatalyst filters that, along with UV LED lamp, is proven to effectively eliminate bacteria, germs, viruses, and pathogens. Their product information also states that these air filtration units are efficient in capturing and removing airborne particulates such as PM 2.5 and other allergens, dust, mold, and pollution from the air, and provides Ultraviolet-C sanitization to disinfect the air and kill germs. When used along with the best practices recommended by the IATF, DOH and DOT, it could be an effective indoor protection for both guests and staff.

The Manila Hotel welcomes dining and staycation guests with further assurance that “YOU ARE SAFE HERE”—because it isn’t just a tagline for us, but a commitment we uphold. For air quality, the hotel also installed heavy-duty York Solution Mobile HEPA Air-Handling Units in wider areas like the Grand Lobby.

Aside from dining options, staycation and leisure stays are now at guest-friendly rates from only P6,000 nett. For more information on room and restaurant rates and reservations, guests may call the trunkline 85270011 or 09989501912. They can also book rooms by emailing resvn@themanilahotel.com, and make dining reservations via restaurantrsvn@themanilahotel.com.

Details and images provided by the Manila Hotel in a recent press release.

The Manila Hotel reopens dining outlets

The Manila Hotel’s two restaurants, Lobby Lounge and the famed Café Ilang-Ilang, are now open to serve dine-in guests under Metro Manila’s current community quarantine restrictions. The reopening of both outlets will enable guests to enjoy great food, their well-loved dishes, connect and meet with their colleagues and friends while maintaining social distancing in spacious dining areas.

The Manila Hotel is equipped with fresh air dampers that circulate fresh outdoor air sanitized by air micro filters into the outlets, so guests are assured that cleaner and better air quality is circulated within the indoor dining set-up. Social distancing is also strictly implemented, with enhanced cleaning, regular disinfection, and safety protocols also in place.

The Lobby Lounge is the perfect spacious venue for meetings and meet-ups offering free Wi-Fi for diners. Already dressed in festive décor to bring some much-needed joy and a spirit of hope in these trying times, the lounge is also a great place to have a filling meal from breakfast to dinner. It has also adopted the bestselling items from the hotel’s signature Chinese restaurant, Red Jade. Guests can enjoy Local Delights like Kare-Kare, Crispy Pata, and Sinigang na Salmon, among others, and feast on chow mien, dim sum basket, and the crispy Lechon Macau paired with Yang chow fried rice. Drinks, cocktail of the month, and snack staples including the Filipino High Tea, Merienda Especial, are also featured in the menu.

For people who have missed the plethora of international and local food selections at Café Ilang-Ilang, the beloved restaurant brings together Italian, Filipino, Chinese, Japanese, Korean, and even certified Halal dishes under one roof for an Eat-All-You-Can feast. Add to that the popular carving station that normally features Lechon and the US Roast Beef; the Churrasco station where you can have choice meats and seafood grilled for you while you wait; and the Cold Station with seafoods, cold cuts, and salads galore. The Dessert Station is always the sweet last stop where guests can delight in the artisanal ice cream in various flavors; Puto Bumbong and Bibingka; fresh fruits and cakes; and so much more.

Cafe Ilang Ilang's Roast US Beef — Roast Beef

Cafe Ilang-Ilang Japanese station — Japanese Station

Although sitting capacity is still limited for now, both The Manila Hotel’s Lobby Lounge and Café Ilang-Ilang are eager to welcome guests. Under the IATF guidelines for GCQ Alert Level 4 for Metro Manila, The Manila Hotel is only allowed to accept fully vaccinated guests between 18 to 65 years old until further notice; it continues to implement standard safety protocols in line with the DOH and IATF guidelines.

The Lobby Lounge operates from 9am to 9pm, weekdays and 9am to 3pm on weekends. Café Ilang-Ilang serves lunch at 11:30AM and dinner at 5:30PM.

For more information regarding reservation and buffet rates, please call our hotline numbers at (02) 85270011 or 0998-9501912. You may also email restaurantrsvn@themanilahotel.com or check and book online via www.manila-hotel.com.ph.

For updates and promos, please follow The Manila Hotel on Facebook and Instagram.

#TheBistroGroup Trinoma Food Crawl: Denny’s

Renowned writer Robert A. Heinlein once said “One should not attend even the end of the world without a good breakfast.”

I can definitely agree: breakfast fuels you at the start of the day, readying you for all the challenges you will face from then on.

And where do we go to get a tasty and nourishing breakfast, in the morning or any time of the day?

Denny’s, of course!

The first stop of an epic food crawl that my foodie friends and I undertook at the Trinoma Mall, Denny’s whetted our appetites for a satisfying day of eating.

Denny’s is known as America’s diner. It started in the 1950s as a donut stand called Danny’s Donuts. Since then, it has evolved into a global restaurant chain with 1700 locations, as well as adopted a slightly changed name.

In the Philippines, it is one of the restaurants managed by The Bistro Group, a collection of international and local hospitality brands.

In response to the need of the times, The Bistro Group has instituted safety protocols for safe dining-in at its restaurants. These include: regular health checks for all its personnel, compliance of all outdoor and indoor seating to physical distancing guidelines, hand sanitizers available at the entrance and on every table, as well as contactless menu ordering and payment.

These protocols require diners to submit to temperature checks, provide contact tracing details and using the hand sanitizers and sanitation mats prior to entering the restaurant premises, as well as wearing their personal protective equipment (PPEs) while inside. Would-be diners who exhibit COVID-19 symptoms or have been exposed to people who do, have underlying health conditions or have concerns about contracting the disease when dining out are advised to stay home and avail of the restaurant’s contactless delivery options.

With these measures in place, diners can just focus their attention to the hearty and flavorful dishes that Denny’s offers, such as:

Denny’s Share for All (Php695). A filling collection of appetizers such as pancake puppies, quesadilla, chicken fingers and fries served with ranch dressing, honey mustard and caramel sauce.

Lumberjack Slam (Php675). Two buttermilk pancakes, a slice of grilled ham, two bacon strips and two sausages. Thanks to Denny’s BOGO (Buy One Get One) Everyday deal, you get a free Garlic Smoked Bangus with your order of the Lumberjack Slam.

Filipino Breakfast Platter (Php1,395). Good for sharing by up to three persons, this is a smorgasboard of home-grown flavors which include bangus belly, crispy pork, sausage, eggplant, saba and side veggies accompanied by three pieces of pancakes.

Fill up on your brekkie faves and enjoy great savings with these great offers:

Buy One Get One Everyday: 15pc Wing Basket + All-Time Breakfast (Php395), Lumberjack Slam + Garlic Smoked Bangus (Php675), Any Ribs Dish + Fried Chicken & Waffle (Php395)
Bundles: 4 pcs pancakes + 4 pcs waffles + 6 pcs wings (Php795), 2 pcs pork belly + 2 pcs Denny’s Fried Chicken + Rice (Php795)

If you’ve got a monster-sized appetite or a major craving for breakfast food, head on to Denny’s!

You can also get great savings with the BFF Card, The Bistro Group’s loyalty program that gives members exclusive perks across 15 restaurant brands such as:

30% off on Mondays
20% off on Tueadays
Complimentary coffee or hot tea single-serve with entree purchase
Online seats reservation
Six Php250 e-vouchers with minimum purchase of Php1,000 per voucher

This Denny’s branch is located at Fourth Floor, Trinoma Mall, Bagong Pag-Asa, Quezon City, open Mondays to Thursdays from 11am to 8pm and Fridays to Sundays from 10am to 9pm. For inquiries and reservations, call +63 2 77723371 or +63 905 3713998.

Other branches are located at:

Ground Floor, Eastwood Mall, Libis, Quezon City
Ground Floor, Venice Grand Canal, McKinley Hill, Taguig City
Ground Floor, Uptown Parade, 9th Avenue Corner 38th Street, Bonifacio Global City, Taguig City
Second Floor, Ayala North Exchange, Ayala Avenue Corner Amorsolo Street, Legaspi Village, Makati City
Ground Floor, Midtown Wing, Robinsons Place Manila, Ermita, Manila
Ground Floor, AllHome, C-5 Road Extension, Manuyo, Las Piñas City

Denny’s delivers via GrabFood and FoodPanda.

Check out my posts about other restos of The Bistro Group:

Your faves at Buy One Get One at TGI Fridays

Until July 31, customers can enjoy Buy One Get One deals on TGI Fridays’ most popular dishes on their designated days.

Miss eating out and dealing with a monster appetite? Here’s some good news: you can feast on your American comfort food faves twice over at TGI Fridays!

That’s what I did with my friend EJ of ILoveToEatPH this Sunday when we met up at TGI Fridays Boni High Street in BGC.

It’s been a while since we last saw each other, and quite a long while since I last ate out. And what better place to meet up and catch up than at TGI Fridays?

This global restaurant chain started in 1960s New York when Alan Stillman established a bar at the corner of 63rd and First Streets. There, he served big American burgers and beer always available on tap for his guests, making sure that they’re having a great time.

TGI Fridays is where friends and family can come together to eat their favorite American comfort food and enjoy a lively and energetic vibe. Plus, they can dine here confident that the resto is equipped to serve them in the New Normal.

When TGI Fridays re-opened for dine-in service last June 15, it has already adopted protocols and new service processes that help to safeguard the health and safety of its customers. These include:

Reduction of its seating capacity
Requirement of facemasks, temperature checks and use of disinfection mats prior to entry
Provision of hand sanitizers at the takeout, service, cashier and restroom/handwashing areas
Updating of floor plans and table arrangements to enable diners to maintain physical distancing
Adoption of no-contact processes (online via QR codes) for health declarations, menu ordering and payments

And to sweeten the experience of people venturing out to eat after extended home stays, TGI Fridays has extended its Buy One Get One Everyday offer. Until July 31, customers can enjoy BOGO deals on TGI Fridays’ most popular dishes on their designated days:

Mondays: Fridays Signature Burger, Fridays Cheeseburger and Shiitake Truffle Burger
Tuesdays: Baby Back Ribs
Wednesdays: Chicken Fingers
Thursdays: Fridays Liempo
Fridays: Fridays Mozzarella
Saturdays: Three-Meat Platter
Sundays: Seafood Platter

EJ and I munched on two orders of the Seafood Platter for just Php1,450, thanks to this BOGO deal. Each platter contains fried calamari, fish ‘n chips (battered white fish fillet and fries) and battered shrimp, accompanied by marinara and tartar sauce.

We also sipped a couple of refreshing Classic Mojitos (Php385) made with rum, mint and soda (although I asked mine to be made sans the alcohol – don’t drink and drive, folks!) and munched on complimentary nachos while waiting for our orders.

Dining out in the New Normal may involve new protocols that may take some getting used to. But, with great food and the company of great friends, who’s to say the experience won’t be as enjoyable as before?

Oh, and did I say that the Buy One Get One Everyday Promo is available for dine, to-go, pick up and delivery via GrabFood?

Participating stores include:

Bonifacio High Street (+63 2 88562997 | +63 995 4814847 | +63 935 2507044)
Alabang Town Center (+63 2 88429355 | +63 917 9530628 | +63 953 1441147)
Evia Lifestyle Center (+63 2 88693429 | +63 915 0298826 | +63 966 4225015)
SM Mall of Asia (+63 2 88219166 | +63 917 6761358 | +63 977 714 5903)
Glorietta (+63 2 88928910 | +63 936 9912036 | +63 936 8895744)

Thanks to EJ for the treat!

This TGI Fridays branch is located at B4 Bonifacio High Street, 9th Avenue, Bonifacio Global City, Taguig. Click here to book your table.

You are SAFE at The Manila Hotel

The historic hotel partially reopens in time for its 108th anniversary with upgraded hygiene protocols for guest safety; and launches special anniversary promo.

Just a day before the historic hotel’s founding anniversary, The Manila Hotel plans to partially open its doors to its valued guests, with the famed Café Ilang Ilang, the Lobby Lounge, and the Delicatessen resuming operations on July 3, 2020. A rebirth of sorts after months of following the government’s quarantine protocols, the hotel has adjusted along with the rest of the world in navigating the “new normal,” and puts a high premium on the well-being of guests.

With the lobby shining bright anew signifying eternal hope, The Manila Hotel commemorates its 108^th founding anniversary on July 4 by welcoming guests with an enduring brand of service that is now focused on enhanced health, hygiene, and sanitation protocols in line with DOH guidelines.

As the hotel prepares for the reopening, Atty Joey Lina, the president of The Manila Hotel, assures the public, “You are safe here. We have taken every precaution to heart so you and your loved ones can have peace of mind when you visit or stay with us.”

To its valued guests who are waiting for Café Ilang Ilang to open, The Manila Hotel offers its 108^th Anniversary Promo that gives the first 108 customers for the first 108 days of its reopening (including Saturdays and Sundays) a special dining rate of only Php1,250 for lunch, and only Php1,550 for dinner. Café Ilang Ilang likewise returns with a new system for dining where guests can “order and eat all you can,” meaning they can order as much food as they want from the selection of dishes at a fixed price.

Both Café Ilang Ilang and the Lobby Lounge will be open with limited seating capacity. Thorough sanitation procedures will be implemented, and guests can order using disposable menu, eat using cutlery in sealed containers, and even use tables with acrylic dividers. Front-facing personnel communicating with guests like Guest Services Officers (GSOs) and waiters will don masks, gloves, and face shields. To limit contact with guests, Café Ilang Ilang is also fine-tuning its contactless ordering and payment system.

Adopting best practices, the hotel launches a comprehensive initiative to assure its patrons they are safe at The Manila Hotel. High-traffic public areas will have hygiene reminder signages and distance indicators, and guests will be asked to undergo mandatory temperature checks, and health declaration procedure. Limited capacity will also be implemented in elevators, while several hotel facilities will remain closed including the spa, swimming pool, gym, and other areas.

High-touch points like door handles, elevator buttons, public area furniture, and others will be sanitized multiple times per day using UV technology. Tests reveal that UV sanitation greatly reduces the bacteria count on surfaces, as demonstrated by lower RLU readings—whose value is used as a measure of surface cleanliness—after the procedure.

Barring announcements from the government to the contrary, the hotel also plans to start accepting room bookings by August 2020. The public will be assured of rooms thoroughly cleaned first with UV-C light technology to eliminate germs, bacteria, and viruses; followed by medical-grade sterilizing and disinfecting solution. A change of fresh and sanitized linens; sanitation of touch points in the room including remote controls, lamps, etc.; and thorough bathroom disinfection are also art of the procedure. Guests will also receive personal wellness kits, issued a UV-sanitized keycard, and arrive to guestrooms with a seal of assurance that they are the first to enter the sanitized environment.

Because taking care of its own people means they can take better care of guests, The Manila Hotel has invested on testing its staff upon return to work to ensure they are healthy. The culinary team strictly adheres to stringent protocols on proper hygiene, hand washing, and food handling. Staff will be required to wear PPEs as needed, and a strict implementation of distancing measures will be done in the offices, front desk, and other areas frequent by guests.

The Manila Hotel looks forward to welcoming both loyal and new guests with the kind of service it is known for, with the assurance that “YOU ARE SAFE HERE” is not just a tagline but a commitment it truly means to uphold.

SKY offers safe customer service

SKY subscribers can continue to expect to get safe customer service, as most of the country eases into a new normal.

As a top priority, SKY is strictly implementing safety measures during in-home services. Before any visit is done, SKY service technicians will call the subscriber first to make sure no one in the household is ill. Only a two-man team is assigned to every home so that one can work inside the subscriber’s home while one can simultaneously work outside to ensure proper physical distancing and less social interaction. Both of them will be wearing PPEs and other protective gear.

In SKY business centers, on the other hand, only a limited number of people will be allowed inside at any given time. Upon entry, customers will be required to go through thermal scanning and answer a symptoms questionnaire. Inside, physical distancing will be observed while plastic barriers are installed at the service desk. Sanitation and disinfection procedures will be conducted before and after every transaction.

Meanwhile, SKY subscribers are encouraged to continue managing their accounts digitally through SKY’s official website (mysky.com.ph/myaccounts) and the mySKY app (mysky.com.ph/app), pay via digital payment partners (mysky.com.ph/digitalpayment), seek troubleshooting guides on its website (mysky.com.ph/help), and contact SKY through its webform (mysky.com.ph/contact-us).

These protocols are put in place to safeguard the health and safety of SKY subscribers, employees and business partners. Subscribers can learn more about these safety measures as they visit http://www.mysky.com.ph/safetyprocedures and bit.ly/skybranchreopen.

To help ease the burden of subscribers during these uncertain times, they may opt to pay 50% of their outstanding balance for due dates beginning May 16, 2020. More details on this are available at bit.ly/skybill.

Stay updated and reach out to SKY by downloading the mySKY app today at www.mysky.com.ph/app.