SKY subscribers can now safely manage their subscriptions and ask for help online

SKY subscribers can now maximize digital platforms in managing their subscriptions as a new normal begins to limit the movement and reshape the Filipino’s way of life amid the enhanced community quarantineand beyond. As they utilize these digital facilities, SKY is able to give them their much-needed peace of mind since all transactions do not require any physical contact and can be done at the safety of their home.

As of now, subscribers are given more time to settle their bills as they are given a grace period until May 15. This way, they can still enjoy their SKY service without any interruption. This helps them continuously access the latest news and information regarding the quarantine, while still able to work or study at home.

If they would like to check their billing status online, they can simply enroll their account through mysky.com.ph/myaccounts or to SKY e-bill to receive their statement of account via email or simply open the mySKY app.

For their safety and convenience, subscribers can pay their bills through digital facilities such as via credit card at mysky.com.ph/myaccounts or the mySKY App, e-Wallets Gcash and Paymaya, and online banking via BPI, BDO, Landbank, and more.  Subscribers can easily refer to a detailed step-by-step guide featured in mysky.com.ph/digitalpayment for more details on how to use these digital payment facilities.

Subscribers are encouraged to download the mySKY app (mysky.com.ph/app) as it will help them manage their account with much ease as the app offers program schedules, minor troubleshooting guides, billing information, and even allows them add more channels and streaming apps to their subscription.

If they are experiencing common issues with their service, they can quickly access Do-It-Yourself and troubleshooting guides on SKY’s official website. They can also fill up SKYServes’ webform (mysky.com.ph/contact-us) to be able to immediately inform SKY of their concerns. 

In the meantime, SKY is giving cable subscribers more chances to relax and indulge in their favorite shows as they fight cabin fever with the opening more channels without additional payment until May 15. The offered channels are TLC, Animal Planet, Food Network, NatGeo Wild, NatGeo People, Lifetime, FOX Sports, FOX News, Outdoor channel, Eurosport, Baby TV, Crime & Investigation, and History 2.

To know more about SKY’s safety tools and services, visit www.mysky.com.ph.

Disclosure: I work for SKY and part of my job is promoting its products and services, especially the content it provides to its subscribers. I consider being able to share my love for TV shows and movies and the experience of watching and talking about them with like-minded people some of the biggest perks of my job.

Store Finder PH launches Facebook chatbot for free mobile internet users

When Store Finder PH’s map website went live on March 19 to help locate nearby establishments that are open during the COVID-19 community quarantine, families with no internet connection seem left behind.

However with Artificial Intelligence (AI) technology, the volunteer-initiated website is able to make its key content available on Facebook Messenger through a chatbot. A chatbot is a computer robot that replies to messages like a human being.

Currently, Facebook Messenger can be used even without a mobile data plan as part of the basic service of Smart, Globe, and affiliate providers, making the store finding-chatbot accessible to more than 44 million phone internet users in the Philippines at no extra cost.

Store Finder

Store Finder PH named its chatbot “Crowdy” to signify the project’s crowd-sourcing nature of collecting information. To use the chatbot, the user should open the project’s Facebook messenger.

After tapping “Get Started”, the user may pick the establishment category and type a location that the chatbot will scan through. A list of  search results including grocery shops, restaurants, pharmacies, banks, ATM centers, remittance centers, logistic hubs, and other essential stores  is then displayed within seconds.

Although the map feature is disabled when on free mobile data, crucial information including business hours are still delivered in text format.

“Our main contribution as millenials to the Enhanced Community Quarantine measure of the government is making tech solutions and life-saving information reach the doorsteps of every Filipino,” said Trinmar Boado, an award-winning Information and Communication Technology (ICT) advocate and leader of the volunteer project.

He added the chatbot is getting a high volume of query for remittance centers, explaining this must be from parents of stranded students and other individuals sending out financial help.

On Store Finder PH’s website version at www.storefinder.ph, users can see the map of their neighborhood and the exact location of open establishments. They can also chat with other active users within the vicinity to seek any assistance during emergencies.

To start using the Store Finder PH chatbot, open m.me/StoreFinder.PH or fb.com/StoreFinder.PH now.

Store Finder PH is a volunteer-initiated project by Good Vibes Digital Philippines,  a group organized by Clash of Codes 2019 winner, Trinmar Boado, to help families locate nearby essential establishments that are open during the Enhance Community Quarantine (ECQ) period. To support this community initiative,  email chrisaligo@gmail.com or call 0977-340-5736.

Website launched for locating nearby open establishments during quarantine period

As most establishments in the Philippines closse due to the Enhanced Community Quarantine (ECQ) making it both hard and risky to go out to buy goods, a website launched to help locate those that are still open.

Called “Crowd Store Finder,” the website works lie Waze or Google Maps that scans through the user’s neighborhood to find stores, banks, pharmacies, and remittance centers that remain operational.

Under government guidelines, only establishments selling basic commodities are allowed to open during the quarantine period. This is to prevent people from staying outdoors that increases their risk of catching COVID-19.

Aside from knowing the open establishments, users can also chat with their neighbors who are currently using the website to ask questions and seek further assistance.

Crowd Store Finder relies on information shared by volunteers from Good Vibes Digital PH, a group organized by Trinmar Boado, winner of the Clash of Codes competition at Multisys Technologies in 2019.

Boado, who works at the Department of Science and Technology’s Metals Industry Research and Development Center (DOST-MIRDC), said more than 100 volunteers are coordinating safely from their own homes.

“This technology reminds us that sharing of info does not just save the time of other people but also their lives.” shared the IT expert.

Visit the Crowd Store Finder website or follow it on Facebook.

Website details provided in a recent press release.